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Influence of Emotional Intelligence of Experienced Nurses on Nursing Managerial Competence: Focusing on the Mediating Effect of Communication Competence

°£È£ÇàÁ¤ÇÐȸÁö 2024³â 30±Ç 1È£ p.79 ~ 90
KMID : 0614820240300010079
°­À±Áö ( Kang Yun-Ji ) - 

±èÁ¤Èñ ( Kim Jeong-Hee ) - 

Abstract

¿¬±¸¸ñÀû: º» ¿¬±¸ÀÇ ¸ñÀûÀº °æ·Â°£È£»çÀÇ °¨¼ºÁö´É°ú °£È£°ü¸®¿ª·®ÀÇ °ü°è¿¡¼­ ÀÇ»ç¼ÒÅ뿪·®ÀÇ ¸Å°³È¿°ú¸¦ ±Ô¸íÇÏ´Â °ÍÀÌ´Ù.

¿¬±¸¹æ¹ý: º» ¿¬±¸ ´ë»óÀÚ´Â 6°³ Á¾ÇÕº´¿ø¿¡¼­ ±Ù¹«ÇÑ °æ·Â 10³â ÀÌ»óÀÇ °£È£»ç 186¸íÀ̾ú´Ù. ÀÚ°¡º¸°í½Ä ¼³¹®Áö¸¦ ÀÌ¿ëÇÏ¿© ¼öÁýÇÏ¿´°í, ¼öÁýµÈ ÀÚ·á´Â SPSS Statistics ver. 23.0 ¿Í SPSS ÇÁ·Î¼¼½º ¸ÅÅ©·ÎÀ» ÀÌ¿ëÇÏ¿© ±â¼ú Åë°è, independent t-test, one-way ANOVA, Scheffe test, PearsonÀÇ »ó°ü °è¼ö, ´ÙÁß È¸±Í ºÐ¼® ¹× ºÎÆ®½ºÆ®·¡ÇÎ ¹æ¹ýÀ» Àû¿ëÇÏ¿© ºÐ¼®ÇÏ¿´´Ù.

¿¬±¸°á°ú: °£È£°ü¸®¿ª·®Àº °¨¼ºÁö´É(r=.32, p<.001), ÀÇ»ç¼ÒÅ뿪·®(r=.42, p<.001)°ú À¯ÀÇÇÑ »ó°ü°ü°è°¡ ÀÖ¾ú´Ù. ¶ÇÇÑ °¨¼ºÁö´É°ú °£È£°ü¸®¿ª·®ÀÇ °ü°è¿¡¼­ ÀÇ»ç¼ÒÅ뿪·®Àº ¿ÏÀü¸Å°³È¿°ú°¡ ÀÖ´Â °ÍÀ¸·Î ³ªÅ¸³µ´Ù(indirecting effect=0.45, boot SE=0.11, 95% boot CI=[0.25, 0.67]).

°á·Ð: º» ¿¬±¸ °á°ú´Â °æ·Â°£È£»çÀÇ °£È£°ü¸®¿ª·® Çâ»óÀ» À§ÇÑ Àü·« ¸¶·Ã¿¡¼­ ÀÇ»ç¼ÒÅë´É·Â°ú °¨¼ºÁö´ÉÀ» Çâ»ó½ÃÅ°´Â ¹æ¾ÈÀ» °í·ÁÇÏ°í, °æ·Â´Ü°èº° °£È£°ü¸®¿ª·® °ü·Ã ±³À° ÇÁ·Î±×·¥À» °³¹ßÇØ¾ß ÇÔÀ» ½Ã»çÇÑ´Ù. ƯÈ÷ °£È£°ü¸®¿ª·® °ü·Ã ±³À°Àº ÀÎÀûÀÚ¿ø°ü¸® ¹× ±âȹ¿ª·® Çâ»ó¿¡ ÁßÁ¡À» µÎ¾î¾ß ÇÑ´Ù.

Purpose: To identify the mediating effect of the communication competence on the relationship between emotional intelligence and nursing managerial competence among experienced nurses.

Methods: A total of 186 nurses with more than 10 years of experience working in six general hospitals participated. Data were collected using a selfreported questionnaire and analyzed using SPSS Statistics ver. 23.0 and SPSS Process Macro for descriptive statistics, independent t-test, one-way analysis of variance (ANOVA), Scheffe? test, Pearson¡¯s correlation coefficient, multiple regression analysis, and bootstrapping method.

Results: Nursing managerial competence was significantly associated with emotional intelligence (r=.32, p<.001) and communication competence (r=.42, p<.001). Additionally, communication competence had a complete mediating effect on the relationship between emotional intelligence and nursing managerial competence (indirect effect=0.45, boot SE=0.11, 95% boot CI=[0.25, 0.67]).

Conclusion: Strategies for enhancing the experienced nurses¡¯ nursing managerial competence should be considered to improve communication competence as well as emotional intelligence and develop nursing managerial competency-related education programs by career stages. In particular, the nursing management competency-related education should focus on improving human resource management and planning competences.
KeyWords
°£È£»ç, ÀÇ»ç¼ÒÅë´É·Â, °¨¼ºÁö´É, °£È£°ü¸®¿ª·®
Nurses, Communication competence, Emotional intelligence, Nursing managerial competence
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